Nick Maselli 
Technigenius, LLC
Technical Consultant, Technical Writer/Editor
July 2001 - Present
- Goodman Networks - Integration Engineer
- Upgrade DWDM equipment
- Add and provision circuit packs
- Test fiber
- Test OC192 circuits
- Test 10G Ethernet circuits
- Test DWDM circuits
- Upgrade DWDM equipment
- UTStarcom , Hangzhou, China - Technical Editor/Writer/Manager
- Created/managed the Technical Editing Team
- Wrote/edited installation, operation, and user manuals; technical descriptions; RFP responses; training and quality plans
- Tested and corrected user interfaces and online help messages
- Trained and mentored 40 technical writers and translators
- Introduced MS Project to track documentation projects
- Implemented switch from MS Word to Adobe FrameMaker
- Shenghua Group Deqing Hyrox Pigment Co. Ltd
- Rewrote company video script
- Online Card Technologies
- Wrote/edited Web and User Interface content
- University of Toronto / Florida State University
- Wrote a white paper on MOO onlinecommunity
- Currently pursuing additional education at Florida State University
Lucent Technologies, Pte. Ltd.
Technical Manager, Network Deployment Support Singapore
August 2000 - July 2001
- Wrote business plan and process documentation for a regional network engineering group
- Created/managed engineering group, lab, and spares and test equipment warehouse
- Managed Project Managers, Network Design Engineers, Lab Manager, and Webmaster
- Provided regional network design and engineering and logistical support for Asia Pacific and China
- Managed a US$ 4.5 million capital budget— localized budget saving US$10 million
Lead Engineer, Multiplexer Deployment, Global Crossing North America
September 1999 - August 2000
- Wrote project plan and Acceptance Test manual
- Tested Acceptance Test manual
- Provided technical and logistic support
Technical Support Engineer
July 1998 - September 1999- Wrote DACS VI Y2K upgrade procedure (MOP)
- Field tested upgrade procedures and trained engineers over a 2 ½-month period in China.
- Installed and tested WaveStar DACS 4/4/1 systems in Beijing.
- Usability tested and edited installation guide and operations and maintenance manual.
- Rewrote/ISO 9001 Quality Documentation
Validation Test Engineer and Assistant Quality Manager
August 1997 - July 1998- Wrote and executed test plans.
- Worked with Bell Labs to develop requirements and to fix software and hardware problems
- Rewrote FT-2000 ADR Quality Manual and process documents—ISO score increased 64%.
- Lead a team of developers and managers to write the Software Release Description
Technical Support Engineer/Technical Writer
June 1996 - August 1997
- Wrote upgrade procedures .
- Edited and reviewed Installation Manuals and
- Tested upgrade procedures in the lab and in the field.
- Re-wrote/updated ISO 9001 Quality Documentation
AT&T China, Ltd., Customer Program Management, China
Technical Project Manager - China-based
July 1995 - June 1996
- Supported Marketing by analyzingcontracts
- Planned and coordinated deployments and testing
- Trained and managed a team of engineers to install, test, and support digital cross-connect systems in China.
- As Subject Matter Expert, solved many additional technical problems
AT&T Network Systems, USA
InternationalTechnical Support Engineer
December 1993 - July 1995
- Wrote, tested, and implemented engineering change procedures
- Analyzed contracts and planned and coordinated deployments and testing for Honduras.
- Managed several million dollars worth of capital equipment.
Materials Resource Planning & Warehouse Manager
December 1989 - December 1993
- Co-authored DACS Factory Training Plan for AT&T’s first ISO9000 certified factory
- Lead team to close a backlog of over 200 open DACS II change orders
- Managed materials management group and factory floor circuit pack warehouse
- Rescued a US$12 million contract by managing customer’s material in-house
Project Manager
June 1989 - December 1989
- Interviewed stakeholders to create Product Introduction Plan
- Analyzed and documented new product introduction process
- Successful product introduction lead to promotion to management
Software Systems Test Engineer / Lab Manager
April 1987 - June 1989
- Wrote and executed test plans to validate new software releases on DACS II digital cross-connect system
- Implemented and administered an online process to track DACS II Software Quality Rating
- Managed a $4 Million capital budget.
